
White-glove removals — the standard the home you’re moving into deserves.
Pre-move declutter consultation. Bespoke crating for prized pieces. Unpack, dress and make beds. Art hanging and dressing-room set-up. A single project manager from quote to keys handed back.
White-glove is what a removal looks like when it’s designed for a client whose time is the binding constraint, not their budget. The standard removal model — boxes stacked in the hallway, crew gone, you start unpacking — doesn’t work when you’ve got a black-tie dinner the night you take possession.
We run white-glove removals as a concierge service: dedicated project manager, full pack and unpack, bespoke crating for fragile pieces, art installation, dressing-room set-up, beds made, kitchen unpacked into cupboards, and the team gone before the first guest arrives.
What white-glove includes
- Pre-move home consultation & declutter advice
- Wardrobe-to-wardrobe transfer (clothes stay on hangers)
- Full pack and unpack to cupboards, drawers, wardrobes
- Bespoke crating for art, antiques, designer pieces
- Art hanging, mirror placement, bookcase styling
- Make beds, set up the kitchen, plug in the smart home
- Removal of all packing materials same day
- Post-move follow-up call to resolve anything missed
- Single project manager, on phone throughout
Where it fits
- Prime central London (Mayfair, Belgravia, Kensington, Chelsea, Notting Hill)
- Country house relocations (Cotswolds, Surrey, Cambridgeshire)
- HNW relocations to or from the UK
- Designer- or interior-designer-furnished homes
- Time-pressed corporate or media clients
- Discretion-required moves (NDA available)
Discretion as a default
NDA on request. Crews are vetted, in uniform, and trained on house-rules briefings. No social-media posts of the property, no contractors brought in without prior approval, no commentary on the contents of the home.
How we run it
- 01Concierge call
Understand timing, sensitivities, designer involvement, NDA needs.
- 02On-site survey
Walk both properties, identify bespoke crating needs, agree house rules.
- 03Pre-move pack
Pack at the origin with custom crates and inventory ahead of move day.
- 04Move & dress
Move, install, hang, dress, unpack to plan. Materials gone same day.
- 05Follow up
48-hour and 7-day check-ins to resolve anything that slipped.
Frequently asked
- How does white-glove differ from a standard premium move?
- Two things: depth of unpack (we put your clothes back into the wardrobes, your books on the shelves, your art on the walls), and the breadth of orchestration (designer liaison, smart-home setup, art installer, removal of packaging same day). It is built around the constraint of your time, not the volume of your goods.
- Will the same crew that packed do the unpack?
- Yes. White-glove jobs are run with a fixed crew through the whole project — packing, transport, unpack — so nothing gets lost in handover.
- Can you coordinate with my interior designer or art installer?
- Yes — designer and art installer coordination is part of the service. We can also recommend trusted partners if you don’t have one.
- Is the service available outside London?
- Yes — country houses in the Home Counties, the Cotswolds, the South Coast and beyond. European white-glove (UK to Spain, France, Italy, Germany and the rest of the EU) is also available.